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Basic Detail

Name KPJ Healthcare
Year of Establishment 1981
Parking Yes
Canteen Yes
Internal Pharmacy Yes
Blood Bank Yes
Ambulance Service Yes

Location

Kuala Lumpur, Malaysia.

Introduction & Overview

KPJ Healthcare Berhad (KPJ) is listed on the Main Market of Bursa Malaysia Securities Berhad and is today the leading healthcare service provider in Malaysia. Operating the country's largest private healthcare network with 25 private specialist hospitals, we also have strategic investments via two hospitals in Jakarta, Indonesia; one hospital in Bangkok, Thailand; a hospital in Dhaka, Bangladesh; and an aged care and retirement resort in Brisbane, Australia. As the healthcare arm of Johor Corporation (JCorp), the Johor state-owned development corporation, KPJ has now served the community for more than 33 years since the opening of our first hospital in Johor Bahru in 1981. Today, our network of hospitals spans almost every state in Malaysia and has a combined bed capacity of almost 3,000 operating beds. Our hospitals serve more than 2.6 million patients annually, and in 2013 alone treated over 2.4 million outpatients and more than 260,000 inpatients. KPJ's workforce today comprises more than 10,000 employees who support the services provided by more than 1,000 medical consultants specialising in various disciplines. As a progressive healthcare provider, the Group is committed to investing in leading edge equipment and state-of-the-art medical technology in our effort to provide positive patient experiences as well as enhance medical and surgical outcomes. Through KPJ Healthcare University College (KPJUC), we are fulfilling the academic and career ambitions of individuals as well as fulfilling the healthcare industry's requirements for medical specialists, skilled nurses and allied healthcare professionals. Our commitment to quality and compassionate care has also attracted many local and foreign patients from all over the globe. KPJ's foray into the medical tourism segment continues to gain solid ground on the back of aggressive marketing strategies in Asia, the Middle East, Australia and more recently, East Africa. Customer trust in KPJ is evidence of the Group's good operational performance and quality initiatives. In fiscal 2007, KPJ successfully earned its first annual billion-ringgit turnover (with revenue totalling RM1.11 billion that year). New record highs were achieved in subsequent years, with revenue rising to RM1.27 billion, RM1.46 billion, RM1.65 billion and RM1.91 billion in 2008, 2009, 2010 and 2011 respectively. In 2012, we surpassed the RM2.0 billion mark for the first time ever with revenue reaching a high of RM2.10 billion. In 2013, KPJ's revenue reached an all-time high of RM2.33 billion while we turned in profit before zakat and tax of RM159.5 million, marking the continuation of our sterling track record. For this relentless pursuit of operational excellence and high standards of healthcare, as well as our commitment to forging good stakeholder relationships, we were accorded several awards and accolades in 2013. These included the Best Managed Company Awards (Best Small Cap Company) from AsiaMoney; the Global Excellence in Management Awards (Excellence in Healthcare Management) from the Malaysian Institute of Management; the Corporate Governance Industry Excellence Award for Healthcare from the Minority Shareholders Watchdog Group; and the Malaysia Excellence Awards (Healthcare Service Provider) from Frost & Sullivan; and a Corporate Social Responsibility award from Advertising + Marketing Magazine's inaugural Marketing Excellence Awards 2013. Another key focus area is the emphasis on patient safety throughout the length and breadth of our operations. To date, KPJ's hospitals have received recognition from accreditation bodies such as the Malaysian Society for Quality in Health (MSQH) and Joint Commission International (JCI). Our hospitals also continue to obtain certifications such as the Integrated Management System (IMS) that integrates and emphasises the Quality Management (MS ISO 9001:2000), Environment (MS ISO 14001:2004) and Occupational Safety and Health (OSHAS 18001:1999) Systems, as well as ISO, and SIRIM certification. To date, 14 KPJ hospitals have been accredited by the MSQH while 4 hospitals have received JCI accreditation. As a responsible corporate citizen, KPJ also reaches out to the community through public health screening sessions, health talks and other events. We continue to touch the lives of the impoverished and underprivileged in communities through our management of the Klinik Wakaf An-Nur (KWAN) initiative which has served more than 960,000 patients since the inception of the first KWAN charity clinic in Johor in 1998. Today, the KWAN network encompasses 1 hospital in Johor, 19 clinics throughout Malaysia, as well as 2 mobile clinics in Johor and Selangor.


Centres of Excellence

24 Hour Accident & Emergency Unit High Dependency Unit (HDU) / Neonatal HDU 24 Hour Ambulance Services Intensive Care Unit / Neonatal ICU 24 Hour Outpatient Clinics Lithotripsy Centre 3-D Ultrasound Medical Screening Centre Bone Densitometer Operation Theatre & Cardiac Operation Theatre Coronary Intensive Care Unit (CICU) Oncology & Radiotherapy Centre Coronary Care Unit (CCU) Ophthalmic Laser Cardiothoracic Centre Pharmacy & Laboratory Convalescent Centre / Home Nursing Physiotherapy & Rehabilitative Centre Diagnostic Imaging-MRI / Mammogram / CT Scan / X-Ray Private Delivery Rooms Diagnostic Centre Special Care Nursery Dental X-Ray Specialist Outpatient Clinics Day Care Ward Treadmill Stress Test Haemodialysis Centre Women & Baby Centre


Services & Facilities

Anaesthesiology Neosurgery Angiogram Noenatology Audiology Nephrology Cardiology and Cardiothoracic Surgery Occupational Health Services Child Psychiatry Orthopaedic & Trauma Surgery Clinic Pathology Ophthalmic Laser Colorectal Surgery Ophthalmic (Eye) Surgery Cancer and Chemotherapy Servuces Opththalmology Diet Counseling Orthodontic & Maxillafacial Surgery Dermatology Obstetrics and Gyneacology (O&G) Services Day Surgery Outpatient Treatment 3-D Ultrasound Service Paediatric Surgery / Urology Foetal Medical Services Plastic Suegery / Plastic Reconstructive Surgery General Surgery Physiotherapy, Rahabilitative & Occupational Therapy Services General/Internal Medicine Psychiatry Gastroscopy / Colonoscopy.ERC Pharmacy & Laboratory Services Haemodialysis Radiotherapy & Oncology Immunization & Vaccination Services Respiratory Medicine Services Interventional Angioplasty Restorative Dentistry & Endodontics In-vitro Fertilization Sleep Disorder Centre Laproscopic Surgery Sports Medicine Maternity & Gynaecology Services Spinal Surgery Neurology (EEG & EMG) Stem Cell Cord Blood Vascular Surgery Urology


Affiliations With Associations

Member of Johor Corporation Group


Achievements & Awards

KPJ Acknowledged for CR Initiatives KPJ was one of seven companies which was honoured for exemplary corporate responsibility (CR) initiatives at the inaugural StarBiz-ICR Malaysia Corporate Responsibility Awards 2008, held at Nikko Hotel on August 22nd 2008. Declared as the winner of Marketplace category for companies with market capitalization below RM1bil, the awards was received by KPJ Group General Manager, Aminudin Dawam, from Raja Muda of Perak Dr Raja Nazrin Shah. The event was jointly organised by Star Publications (M) Bhd and the Institute of Corporate Responsibility Malaysia (ICRM). With the aim of making healthcare accessible to all, KPJ Healthcare Berhad (KPJ) has invested in many efforts in making sure that the caring hand is extended to help the public. Having recognized as the leading brand in the private healthcare sector in Malaysia and as one of the pioneers in the nations private healthcare service industry, KPJ takes CSR initiatives seriously, by integrating it into the firm's core decision making strategy and management processes. KPJ Receives The BrandLaureate Awards KPJ received The BrandLaureate Awards on 1st July 2008 at Sunway Lagoon Resort Hotel. Receiving the Awards from Tun Dr. Mahathir Mohammad, which awarded the inaugural BrandLaureate Hall of Fame Award 2008 for his efforts in putting the country on the world map, was KPJ Senior Group General Manager, Tn.Hj. Amiruddin Abdul Satar. The BrandLaureate Award and its various categories were conceptualised to honour brand excellence amongst brands in Malaysia and globally. It is awarded to deserving brands amongst multinational, and public-listed and government-linked companies that have shown best practices in branding and met the requirements of the Asia Pacific Brand Fpundation (APBF). The winners are selected based on a 300-point selection criteria covering brand strategy, culture, integrated brand communication, brand equity and brand performance. KPJ Receives Frost & Sullivan Awards in Singapore Frost & Sullivan honours South East Asia's best companies in their 3rd Award Ceremony which proffers 38 awards for medical research organizations, healthcare technologies, pharmaceutical and healthcare services. KPJ received the South East Asia Private Hospital Group Growth Strategy Leadership Award for being recognized as the best in class company for their innovation and preserverence. The awards was presented to Dato Dr. K. Kulaveerasingam, KPJ Group Advisor, Medical Services Development and Marketing by Mr Aroop Zutshi, Frost & Sullivans President and Senior Partner on 13th June 2008 at Inter-Continental Hotel, Singapore. Technology Business Review ASEAN Awards KPJ Healthcare Berhad received this award for their superb performances in finances, innovations, adaptation of technology, customer service relationship, human resource management and corporate social responsibility. This was received on October 26th 2007 from Technology Business Review. Asian Hospital Management Award (Runner-Up) KPJ Johor Specialist Hospital received Asian Hospital Management Awards, which is an accepted Hospital Management Awards program for Asia Pacific, on August 31st 2007 from Faber Healthtronics, Thailand for carrying out best hospital practices and have implemented outstanding and innovative projects and programs. National Award for Management Accounting (NAfMA) Certificate of Merit Both KPJ Johor Specialist Hospital and Bukit Mertajam Specialist Hospital received this award on December 13th 2007 for being recognized as hospitals which adopt best practice management accounting and creating value that leads to business excellence, in pursuit of world class business performance. Enterprise 50 Received by Kuantan Specialist Hospital, KPJ Ampang Puteri Specialist Hospital, Puteri Specialist Hospital and Tawakal Hospital on December 22nd 2007 from SMIDEC, this award recognizes the achievements of Malaysias enterprising home-grown companies which are positioned for the future. The evaluation was based on these hospitals management and financial performance. MSQH Accreditation MSQH, an independent, non-profit organisation which ensures safety and continuous quality in health services provided by healthcare facilities, has awarded this accreditation to: KPJ Ampang Puteri Specialist Hospital KPJ Damansara Specialist Hospital KPJ Selangor Medical Centre KPJ Ipoh Specialist Hospital KPJ Johor Specialist Hospital Export Excellence Award KPJ Ampang Puteri Specialist Hospital received the Export Excellence Award from MATRADE on February 6th 2007 for its commitment and efforts in penetrating the export markets as well as its excellent performance in pursuit. It also recognizes the hospitals investment in developing Malaysian brands and its commitment in promoting the brand internationally. Inaugural Service Excellence Challenge Award KPJ Selangor Medical Centre won this award after completing the challenge themed Transforming Customer Service into a Total Customer Experience during the Focus Learning Service Challenge on November 13th 2007 from Focus Learning Corporation Berhad. The challenge was to prepare their teams perform their customer service practice. ASEAN Business Awards 2007 KPJ Johor Specialist Award was one of the finalists in the Most Admired ASEAN Enterprise-Corporate Social Responsibility category, by the ASEAN Business Advisory Council on November 18th 2007. National Occupational Safety & Health Excellence Award This award was received by KPJ Ampang Puteri Specialist Hospital by the Ministry of Human Resource on January 24th 2007, for its good record of achievements for occupational safety and health management at the workplace through the safety and health program audit. The BrandLautreate Awards KPJ Ampang Puteri Specialist Hospital (APSH) received the BrandLaureate Awards on January 8th 2008 at Shangri-La Hotel Kuala Lumpur for Best Brands in Healthcare (Hospital Category). APSH was judged from their brand strategy/identity, brand culture, brand performance/profitability, brand equity and integrated brand communication. APSHs win is a testimony to their brands success and the dedication and tenacity of the management and staff behind the brand. Special Award from Malaysian Productivity Award (MPC) Puteri Specialist Hospital (PSH) received this award for their initiative in quality productivity enhancement in the private healthcare industry. Puteri Specialist Hospital (PSH) received this award for their initiative in quality productivity enhancement in the private healthcare industry. The award was presented to KPJ Managing Director, Datin Paduka Siti Sadiah Sheikh Bakir by International Trade and Industry Minister, Tan Sri Muhyiddin Yassin on April 7th 2008. Accreditation Certification JSH joined its sister hospitals and received 3 years Accreditation certification from MSQH in March 2006. Baby Friendly Hospital During the year, APSH received certification as Baby Friendly Hospital from Ministry of Health and World Health Organisation. Enterprise 50 KSH on its first attempt managed to secured placing for the Enterprise 50 listing organized by Small and Medium Industries DevelopmentCorporation. ISO 900:2000 Certification During the year, SSH and PNC was certified with ISO certification by Moody International, while HTSSB received the certification from TUV Rheinland. Matrade Export Excellene Award APSH received the Export Excellence Award in the category of medical and healthcare services for 2006 from MATRADE. Occupational Health & Safety Certification APSH made a mark and received another award for the Occupational Health & Safety organized by Department of Health & Occupational Safety and Human Resource Ministry. Productivity Award DSH won the Productivity Award organized by National Productivity Corporation (NPC) in June 2006. Quality Management Excellent Award (QMEA) PSH received the Quality Management Excellent Award (QMEA) organized by National Productivity Corporation (NPC) and Ministry of International Trade and Industry (MITI) in March 2006.


Featured Doctors



Featured Treatments

  • Orthopedics -----طب العظام
  • Cosmetic Surgery
  • Dentistry
  • Opthalmology
  • Gastro - Enterology
  • General And Endoscopy Surgery
  • Oncology
  • Neurosurgery
  • Paediatric Surgery
  • Bariatric/Obesity Surgery
  • Urosurgery
  • Dermatology
  • Cardiac and Heart- Care
  • Cardiology
  • General Medicine


Other Information

Hospital Network KPJ Johor Specialist Hospital KPJ Ipoh Specialist Hospital KPJ Ampang Puteri Specialist Hospital KPJ Damansara Specialist Hospital KPJ Selangor Specialist Hospital KPJ Tawakkal Hospital Kuantan Specialist Hospital Puteri Specialist Hospital KPJ Penang Specialist Hospital Kedah Medical Centre KPJ Perdana Specialist Hospital Kuching Specialist Hospital KPJ Seremban Specialist Hospital Damai Specialist Centre Sentosa Medical Centre KPJ Kajang Specialist Hospital Taiping Medical Centre Kluang Utama Specialist Hospital KPJ Sabah Specialist Hospital Sibu Specialist Medical Centre KPJ Klang Specialist Hospital Centre For Sight Pasir Gudang Specialist Hospital Tawakkal Health Centre


Photo Album

  



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